Responsibilities:
Strategy & Analysis
Engage with stakeholders to understand business processes across Sales, Marketing,
and Service.
Translate business objectives into functional and technical CRM requirements.
Conduct gap analyses, blueprinting workshops, and process optimization reviews.
Solution Design & Delivery
Lead end-to-end D365 CE implementations including configuration, customization,
and integration.
Develop scalable solution architectures aligned with Microsoft best practices.
Oversee data migration, security role mapping, and environment setup.
Change Management & Adoption
Apply ADKAR and PROSCI methodologies in rollout and adoption planning.
Develop user training, onboarding, and continuous enablement strategies.
Monitor adoption metrics and recommend enhancements.
Stakeholder Engagement
Communicate with business and technical stakeholders in executive-ready language.
Facilitate multilingual and multicultural alignment during implementations.
Support pre-sales engagements, demonstrations, and proposal contributions.
Delta Tech Systems is a dynamic technology solutions provider specializing in innovative IT development and digital transformation services. We empower businesses to stay ahead in the fast-paced technology landscape by delivering scalable, secure, an... Read More
